Is handling compulsory at Heathrow?

Yes. Handling is compulsory at Heathrow Airport, so one of the listed handling companies will look after you on arrival.

Handling and FBOs

Private handling at Heathrow EGLL

Heathrow has one handling company listed for private and business aircraft: Signature London Heathrow. Handling is compulsory here, so one of them will look after you on arrival.

Who handles private aircraft

Signature London Heathrow

Address: Aviation House, Southern Perimeter Road, Hounslow, Middlesex TW6 3AE
Phone: +44 (0) 33 0027 1274
Hours: 06:00-22:30 local; call-out on request

Ground handlingPrivate jet terminalCustoms and immigration on siteVIP roomCrew loungeConcierge24-hour aircraft surveillance

ARINC LHRPEBA; VHF 131.615.

Official page

Details from official sources (the FBO or the airport), checked 25 Oct 2026.

Where the terminals are

Signature London Heathrow private jet terminal, Aviation House, Southern Perimeter Road, Hounslow TW6 3AE – VIP room, crew lounge, on-site customs.

Before you land

Handling: Compulsory. You must use one of the handling companies above.
Permission: Prior permission (PPR) is required before you land.
Customs: Yes – on site (H24; Signature private jet terminal has on-site customs and immigration)
Opening hours: 24 hours (customs and immigration H24); night quota period 23:30–06:00; Signature FBO 06:00–22:30 local, call-out on request

Heavily slot-constrained. Handling agent mandatory.

Hours and requirements are as the airport publishes them, last checked 29 Sep 2026. Check with the airport or your operator before you set off.

Getting to the terminal

Heathrow Airport, Hounslow, Middlesex, TW6 2GW.

From	Drive	Distance
Uxbridge	15 min	6 mi · 10 km
Ascot	25 min	16 mi · 25 km
London	40 min	17 mi · 28 km

The full guide to Heathrow Airport has the runway, weather, flight times and nearby airports.